Tell Us the Weird Thing.
We work in the space between what's documented and what's actually happening. If something feels off, it probably is.
What Happens When You Email
01
You describe the situation
Tell us what's going on. You don't need to have it figured out.
02
We ask a few questions
We'll want to understand the environment before we say anything useful.
03
We tell you what we see
An honest read on the situation and whether we're the right fit.
04
We agree on a scope
Specific, bounded work with a clear outcome.
Good Things to Send Us
"We're about to make a change and I'm not sure we know what it touches."
"Only one person understands this and they're leaving."
"We've been paying for this for years and nobody knows what it does."
"We want to retire this system but we're afraid to touch it."
"Something is wrong but we can't explain what."
"We need someone to tell us what we actually have."